course 14 behavior
Terms
undefined, object
copy deck
- self esteem
- how we feel
- personality
- what others see about us how we come across to others
- self
- starts at birth what we know our hair color
- self concept
- the combination of self, self esteem, and personality
- low self concept can lead to
- poor performance
- a positive stroke
- a compliment or reward for doign good, like a pat on the back
- a complement that is unconditonal
- is aimed at the person for being and not for a specific taks.
- environment
- If individuals are told often enough they are no good or worthless they begin to believe it.
- expectations
- when individuals are told often enough they are no good or worthless they begin to believe it.
- effects on production
- individuals witn a negative self concept believe they can't do the job no matter what.
- parent
-
thoughts feeling attitudes and behavior
taught concept of life - adult ego
- checks compares someone who is self confident, in control, self asertive and actively listening
- ulterior
- involves more than 2 ego states and has a hidden or ulterior psychological meaning in addition to the spoken social meaning.
- complementary transaction
- sent and recieved messages are from expected ego states
- crossed transaction
- recieved message is from an unexpected ego state
- child
- the felt concepts
- ulterior transaction
- sender and reciever have a phchological or hidden meaning
- adult
- the learned concepts
- I'm not OK your'e OK
- the subordinate who displays the unhealthy life position of Im not ok your ok will constantly ask for more direction
- I'm ok youre not okay
- a person who is confident but doubts the ability of others
- i'm not Ok, your'e Okay
- a person who relies monstly on others for assistance
- I'm not OK, You're Not Okay
- A person who is very withdrawn, can't help themselves and feels no one else can help either.
- recognition or strokes
- any form of verbal or non verbal communication which causes good in the case of positive strokes, or bad in case of negative strokes.
- plastic strokes
- a supervisor who continuosly uses positive strokes, when the strokes are not earned is overusing positive strokes. the strokes become hollow meaningless and are called plastic.
- intimacy
- is the most risky way of time structuring and is also the most rewarding it's the straight honest exchange of strokes between people.
- activities
- similar to pastimes except activities have a specific goal.
- game playing
- dishonest non productive behavior
- rituals
- automatic routine behavior
- pastimes
- recreational behavior
- a response that comes from the expected ego state without hidden meaning is
- complementary and communication can continue
- the type of transaction normally used to stop game playing is
- crossed.
- which of the following time structuring techniques is best for mission accomp
- activities
- opinions are
- value driven
- imprinting values
- first stage occurs from birth to about age 7 parents
- intense role modeling
- starts at 7 contines through the teen years
- socialization
- starts in our late teens our values our shaped by our peers
- strong values
- if topis is soemthing you feel strongly about, your's more inclined to get involved in the discussion, argue your point or even try to force a decision you feel is right
- weaker values
- if the topic discussion is something you consider to be a minor issue you may not even participate in the discussion and you'll probably go along with the group decision
- conclusiong
- your actions are sometimes directed by how strongly you feel about a certain topic
- acceptance
- person assigsn worth to the value, although the person comes to accpept it, he or she is also open to change their mind.
- preference
- value is strong enough for the person to actively purue it and practice it in daily life.
- some ways values can impact the way we behave
- influencing, favortism, creating conflict, discrimination
- organizational values
- communicated through mission statements, regulations, operarting instructions, and watching others
- Dominant style
- good at getting results, being in charge, causing action, making decisions, taking authority
- Dominant style may not be good at
-
weighing pros and cons
using caution,researchign facts, deliberating before deciding, working in a predictable environment - compliance style
- following standards, instructions, directives, enforcing standards, thinking analytically, beign accurate, being systematic
- compliance style not good at
- delegating important tasks, making quick decisions, encouraging teamwork, using a loose or open interpretation of policy
- steady stylen good at
- Consistent, predictable tasks, patience, showing loyalty, beign a team player
- steady style may not be good at
- reacting quickly to change, being optimist prioritizing work
- INFLUENTial style good at
- generating excitement, contatcting people, publick relations, making favorable impressions
- influential style not good at
- speaking bluntly, working alone, developing systematic approaches, thinking logically
- ego states
- parent, adult, child
- adult ego state
-
checks, compares, evaluates, rational, problem solver uses five ws, who,what,when,where,why
learned concept of life - child ego state
- enjoys life, desires affection, has curiosity, is the seat of our feelings
- 3 transactions used for communication
- complementary, crossed, ulterior