mgt ch7 midtrm 2
Terms
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- mission
- a statement of an organization's fundamental purpose.
- strategic goals
- a goal set by and for top managment of the organization
- tactical goal
- a goal set by and for middle managers of the organization
- operational goal
- a goal set by and for lower level managers of the organization
- optimizing
- balancing and reconciling possible conflicts among goals.
- strategic plan
- a general plan outlining decisions of resources allocation, priorities, and action steps necessary to reach strategic goals.
- tactical plan
- a plan aimed at achieveing tactical goals and developed to implement parts of a strategic plan
- operational plan
- focuses on carrying out tactical plans to achieve operational goals
- long range plan
- a plan that covers many years, perhaps even decades, common long range plans are for five years or more.
- intermediate plan
- a plan that generally covers from one to five years
- short range plan
- a plan that generally covers a span of one year or less
- action plan
- a plan used to operationalize any other kind of plan
- reaction plan
- a plan developed to react to an unforeseen circumstance
- contingency planning
- the determination of alternative courses of action to be taken if an intende plan is unexpectedly isrupted or rendered inapporiate
- crisis management
- the set of procedures the organization uses in the event of a disaster or other unexpected calamity
- single use plan
- developed to carry out a course of action that is not likely to be repeated in the future
- program
- a single use plan for a large set of activities
- project
- a single use plan of less scope and complexity than a program
- standing plan
- developed for activities that recur regularly over a period of time
- policy
- a standing plan that specifies the organizations general response to a designated problem or situation
- standard operating procedure
- a standing plan tha toutlines the steps to be followed in particular circumstances
- rules and regulations
- describe exactly how specific activites are to be carried jout
- management obejectives
- a formal goal setting process involving collaboration between managers and subordinates, the extent to which goals are accomplished is a major factor in evaluationg and rewarding subordinates performance.