BA 351 Part 2
Terms
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- Conflict
- occurs when there is disagreements abotu goals and priorities.
- Crisis
- small amount of time to make a decision.
- Decision Acceptance
- Is based on people's feelings. When people agree on what is done.
- Decision Making
- Process of identifying and resolving problems and taking advantage of opportunities.
- Decision Quality
- based on factual information such as costs, revenues, or profits.
- Decision scope
- Involves the effect and time horizon of the decision.
- Programmability
- whether the problem is well defined based on past experience or whether there are no established procedures.
- Risk
- Varies with the level of uncertainty.
- SIX steps of decision making
- Identify and diagnose the problem, Generate other solutions, evaluate other solutions, choose the best alternative, implement the decision, evaluate results.
- Uncertainty
- incomplete info is available