COM 135 Ch 4
Terms
undefined, object
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action-oriented listener
- someone who prefers information that is well-organized, brief, and accurate
- attend
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to focus on or select incoming information for further processing
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content-oriented listener
- someone who prefers messages that are supported with facts and details
- critical listening
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making judgements about te conclusions presented in what you see, hear, and read
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critical thinking
- making judgements about the conclusions presented in what you see, hear, and read
- evidence
- the facts, examples, opinions, and statistics that a speaker uses to support a conclusion
- fact
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something that has been proven to be true by direct observation
- inference
- a conclusion based on partial informatio, or an evaluation that has not been directly observed
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listening styles
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preferred ways of making sense out of spoken messages
- logic
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a formal system of rules used to reach a conclusion
- people-oriented listener
- someone who is comfortable listening to others express feelings and emotions
- Prejudice
- the process of forming preconceived opinions, attitudes, and beliefs about a person, place, thing, or message.
- reasoning
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the process of drawing a conclusion from evidence
- receiver apprehension
- the fear of misunderstanding or misinterpreting the spoken messages of others
- Remember
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to recall ideas and information
- rhetorical criticism
- the process of using a methd or standards to evaluate the effectiveness and appropriateness of messages
- rhetorical strategies
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methods and techniques that speakers use to achieve their speaking goals
- Select
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single out a message from several completing messages
- symbols
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words, images, and behaviors that create meaning
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time-oriented listener
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someone who likes succinct messages
- Understand
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to assign meaning to the stimuli to which you attend