BCIS Test 1
Terms
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- Distibution Chain
- Simply the path followed from the originator of a product or serice to the end consumer
- supply chain management
- tracks inventory and information among bussiness processes and across companies
- supply chain management system
- IT system that supports supply chain management activity by automating the tracking of inventory and information among business process
- Just-in-time
- approach that produces or delivers a product of service just at the time the customer wants it
- logistics
- set of processes that plans for and controls the efficient and effective trasportation and storage of supplies from suppliers to customers
- collabroatice planning, foecasting, and replenishment
- concept that encourages and facilitates collaborative processes between supply chain partners
- Application service provider
- supplies software applications over the internect that would otherwise reside on its customers in house computers
- customer relationship management system
- uses information about customers to gain insights into their needs, wants, and behaviors in order to serve them better
- sales force automation systems
- automatically track all the steps in the sales process
- front office systems
- primary interface to customers and sales channels
- back office systems
- used to fulfill and support customer orders and send customer information to the database
- business intelligence
- knowledge about customers, competitors, partners
- business intelligence systems
- IT applications and tolls that support the business intelligence function within an oragaization
- competitve intelligence
- BI focused on external competitve environment
- data warehouse
- logical collection of information
- data
- mart subset of data warehouse in which only a focused portion of the data warehouse information is kept
- data-minging tool
- software tool you use to query information in a data warehouse
- digital dashboard
- displays key information gathered from several sources on a computer screen in a format tailored to the needs of the indivdual worker
- integrated collaboration environment
- environment in which virtual teams do their work
- virtual teams
- teams whose members are located in caried geographic locations and whose work is supported by specialized ICE
- collarboration system
- software that is designed speciailly to improve performace of teams by supporting the sharing and flowing of inormation
- allaiance partner
- companyu your compant does business with
- work flow
- defines all the steps or business rules required for a business process
- work flow system
- facilitate the automation and management of buiness processes
- document management system
- manages a document through all the stages of its processing
- knowldge managment system
- IT system that supports the captureing, organizing, and dissemination of knowledge
- social network systems
- IT systems that link you to people you and, from there, to people your contacts
- presence awareness
- software function tat determines whether a user is immediately reachable or is in a less avalible status
- peer-to-peer collaboration software
- permits users to communicate in real time and share files without going through a central server
- yield managment systems
- specialized kind of decision support system designed to maximize the amount of revenue