Speech 54 #1
Terms
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- Primary Groups
- Groups formed to meet primary needs for inclusion and affection.
- Secondary Groups
- Groups formed to meet secondary needs for control and problem solving.
- Committee
- A type of secondary group that performs a specific service for an organization.
- Quality Control Cirlce
- Organizational group that address issues of job performance and work improvement.
- Self-managed Work Teams
- (Also Called autononimous work groups) Groups of peers who manage their own work schedules and procedures.
- Ethics
- Standards and rules for appropriate member and leader behavior.
- Imputs
- All the elements of a system are present at the outset, or the initial raw materials of the system.
- Throughputs
- Influences on the system that result from actual activities within the group as it goes about its business.
- Outputs
- Those tangible and intagible products or achievments of the groups system emerging from throughput processes.
- Environment
- Systems do not exist in a valcume but are embeded in multiple surroundings or context.
- Open System
- Such systems have a free exchange of information with their environments; that is, inputs and outputs flow back and forth between the system and its environment.
- Close System
- Such system have limited flow of informations between themselves and their environment.
- Interdependence
- The elements of a system are related interdependently such that all elements mutualy influences eachother.
- Multiple Causes
- No single system input determines system outputs; instead system outcomes are the results of numerous, interdependence factors.
- Multiple Paths
- System objectives can be reached in a varity of ways.
- Nonsummativity
- A systems ability to take on an identity seperate from its individual elements.
- Tansactional
- While communicating, all interactents mutually and simaltaneously define both themselves and others.
- Content Dimension
- The "how" of a message expressing the recieved relationship between communication.
- Psuedolistening
- a poor listening habit involving pretending to listen to others.
- Silent Arguing
- A poor listening habit of prematurly judging anothers comments and the mentally preparing of refutation.
- Assuming Meaning
- A poor listening habit of interpreting others messages based uncritically on a listeners frame of reference.
- Mind Assult
- A poor listening habit of uncritically interpreting anothers message based on listeners frame of reference and insist on that meaning inspite of the others protest to the quantrary.
- Sidetracking
- A poor listening habit of responding to anothers message in an irrelevent manner.
- Defensive Responding
- A poor listening habit of responding to anothers message defensivly because a threat has been percieved.
- Active Listening
- Listening first to understand anothers message before critically judging the message.
- Emotive Words
- Words that trigger strong emotional responses.
- Discussion Question
- The main question or issue the group must answer.
- Information Question
- Ask for specific information or facts but not interpritations or opinions.
- Interpretation Questions
- Ask for personal opinions, interpretations, judgements; they invite discussion.
- Action Questions
- Ask how to impliment decision or policy already desided by the group.
- Nonverbal Behaviors
- Anything in a message that is not the word itself.
- Policy Questions
- Ask what should be done about an issue. The key word is should. Usually groups have discussed a number of information and interpretation questions before they begin to discuss and decide what policy to take.
- Primary Tension
- Anxiety arising early in a groups formation, as members work-out their relationships and rules.
- Secondary Tension
- Task related tension that stems from differing opinions about the substantive work of the group.
- Task Roles
- A task oriented behavior is one that contributes directly to the accomplishment of the groups task(s).
- Maintenance Roles
- Maintenance behaviors, are those that help the group maintain harmonious relationship and a cohesive interpersonal climate.
- Withdrawing
- Giving no response to others.
- Blocking
- Preventing progress toward groups goals by constantly raising objections, repeatedly bringing up the same topic or issue after the group has considered it and rejected it.
- Status Seeking and Recogniton seeking
- Stage hoging, boasting, and calling attention to ones expierence when it is not necessary.
- Playing
- Refusing to help group with the task.
- Acting Helpless
- Trying to alicit symphathy by constantly needing help to complete tasks.