Shorty08 chapter 6

Terms

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(Encourage) group performance, influential and evolved members feel confident, secure and useful.: "Facilitate"
Sending and receiving messages,and understanding and being understood.: "Communication"
Means to pull away from violent situations and to give the person time to cool off before time to cool off before attempting to resolve the conflict.: "Withdrawal"
The word you understand when you read them or hear them spoken.: "Recognition vocabulary"
(check for accuracy) his or her own understanding of the reading task.: "Monitor"
A change in tone or voice.: "Inflection"
Business owners and employee groups frequently solve labor disputes. By using this third party expert.: "Arbitrator"
The statement or situation in which the word fall is used.: "Context"
A clash or struggle that sometimes occurs when individuals or groups have points of view.: "Conflict"
The word you use in your speech or writing.: "Active vocabulary"
Each side gives up some of its demands and meats the other side ½ ways.: "Compromise"
Facial expressions and body posturing.: "Nonverbal Communication"
Bargaining by persuasion rather than argument.: "Negotiation"
A reaction or response to what is said.: "Feedback"
A written document sent to someone outside an organization.: "Business letter"
Is one technique used by a listener to convey interest to the speaker.: "Paraphrasing"
Air a note used to aid the memory.: "Memorandum"

Number of cards 17