SM563 Ch3 from Information Technology for Management
Terms
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- asynchronous communications
- the sending and receiving of messages in which there is a time delay between the sending and receiving; as opposed to synchronous communications
- blog
- a personal web site, open to the public, in which the owner expresses his or her feelings or opinions
- blogging (weblogging)
- a technology that offers an opportunity for individuals to do personal publishing on the Internet
- chat room
- a web page where people can interact ("chat") in real time; a virtual meeting place
- collaboration
- the mutual efforts by two or more individuals who perform activities in order to accomplish certain tasks
- collaborative commerce (c-commerce)
- e-commerce in which business partners collaborate electronically
- corporate portals
- the gateway for entering a corporate web site. It is usually a home page, which allows for communication, collaboration, and access to diversified information. Companies may have separate portals for outsiders and for employees.
- data conferencing
- teleconferencing that enables data to be sent along with voice and/or video; makes it possible to work on documents together during videoconferences
- directory
- an internet search facility that is hierarchically organized collection of links to web pages
- distance learning (DL)
- a learning situation in which teachers and students are in different locations
- e-learning
- learning supported by the web, in a variety of settings (either in physical classrooms or in virtual classrooms from home)
- flaming
- sending anonymous insulting or angry messages on the Internet
- groupware
- software products that support people working in groups and enable groupls to share resources and opinions
- information portal
- generic term for a single point of access through a web browser to critical business information located inside and outside of a organization; content can vary from narrow to broad, and audience can also vary
- intelligent agents
- software agents that exhibit intelligent behavior and learning
- Internet relay chat (IRC)
- an e-mail-based type of chat program that allows users to see everything that other users say
- Internet2
- a U.S. government initiative supporting the creation of a high-speed computer network connecting various research facilities across the country
- Internet telephony (voice-over IP)
- technology that makes it possible to talk long distance on the Internet without paying normal long-distance telephone charges
- Lotus Notes/Domino
- an integrated groupware software suite that provides various tools for groupwork, such as document management, online collaboration, e-mail, and application sharing
- metasearch engines
- special indexing agents that integrate the findings of various search engines to answer queries posted by users
- portals
- web-based personalized gateways to information and knowledge in network computing
- screen sharing
- technology that enables two or more participants to see the same screen and make changes on it that can be seen by all
- search engine
- software agents whose task is to find information searching through an index of hundreds of web pages to match a set of user-specified keywords
- social software
- software that supports actual human interactions; includes groupware, knowledge management, and other communication tools
- softbot
- software robots that create and update indexes used by search engines
- software agents
- computer programs that carry out a set of routine tasks for the benefit of their users. Also known as intelligent agents
- spamming
- indiscriminate distribution of electronic messages without permission of the receiver
- synchronous (real-time) communication
- the nearly simultaneous sending and receiving of messages
- telecommuting (teleworking)
- working from outside the office
- teleconferencing
- the use of electronic communication to enable people in different locations to confer simultaneously
- video teleconference (videoconferencing)
- teleconferencing with the added capability of the participants to see each other
- virtual collaboration
- the use of digital technologies to collaboratively plan, design, develop, manage, and research products, services, and innovative IT and EC applications
- virtual group (team)
- a group whose members are in different locations and who "meet" electronically
- virtual meetings
- electronically supported meetings whose members are in different locations, frequently in different countries
- virtual universities
- online universities from which students take classes from home or an off-site location via the Internet
- virtual work (distributed work)
- geographically distributed work teams, global project teams, interorganizational teams, and nontraditional work environments such as virtual organizations, satellite work centers, and telecommuting
- web conferencing
- videoteleconferencing that is conducted solely on the Internet (not on telephone lines) for as few as two and as many as thousands of people
- whiteboard (electronic)
- an area on a computer display screen on which multiple users can write or draw; multiple users can use a single document "pasted" onto the screen
- world wide web (the web)
- the most widely used application that uses the transport functions of the Internet
- workflow
- the movement of information as it flows through the steps that make up an organization's work procedures
- workflow management
- automation of workflows, so that documents, information, or tasks are passed from one participant to another in a way that is governed by the organization's rules or procedures
- workflow systems
- business process automation tools that automate information processing tasks and place system controls in the hands of user departments