InterCom 9-10
Terms
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- 5 steps of Conversation
- opening, feedforward,buisness,feedback,closing.
- Phatic communication
- A message that establishes a connection between two people and opens up the channels for more meaningful interaction.
- Opening
- first step in a convo, unsually with a greeting
- Feedforward
- info, so on
- business
- the substance or focus of the conversation.
- feedback
- the reverse of feedforward
- closing
- the goodbye, reveals how satisfied you are with the conversation.
- Conversational management
- initiating, mainting, and closing conversations.
- self references
- say something about yourself, i.e. name, rank, serial number.
- other references
- say something about other person or ask a question (didnt we meet at charlies?)
- conversational maxims
- principles that speakers and listeners in the US and many other cultures follow in convo.
- monologue
- communication in which one speaks and others listen
- dialogue
- 2 way speaking
- conversational turns
- the changing of the speaker or listener role during conversation.
- Speaker cues
- turn maintainting cues, designed to help you maintain the speakers role.
- listener cues
- as a listener you can regulate the conversation by using a variety of cues.
- turn taking cues
- let the speaker know that you'd like to take a turn as speaker.
- Closing conversations
- sumarize, state desire to end conversation,refer to future interaction, ask for closure, state tat you enjoyed the interaction.
- disclaimer
- a statement that aims to ensure that your message will be understood and will not reflect negatively on you.
- credentialing
- helps establish you special qualifications.
- excuses
- explanations or actions that lessen the negative implications of an actors performance.
- initiating conversations is often accomplished with
- self references, other references, rational references, and context references.
- Maintaining conversations depends on the priciples of
- co-operation; the maxims of quantity, quality, relation, and manner; the principle of dialogue, and the principle of turn taking
- closing conversations is done by
- reflecting back, stating desire to end convo, referring to future interactions, asking for closure, and expressing pleasure with interaction.
- relationships dialectics theory
- all relationships can be defined by a series of opposites.
- perceptual contact-
- see hear or smell that person.
- interactional contact
- contact is superficial and relatively impersonal.
- involvment
- a sense of mutuality, of being connected develops.
- intimacy
- you commit yourself still further to the other person and establish a relationship in which this individual becomes your best or closest friend.
- security anxiety
- leads to worry they will leave
- fulfillment anxiety
- fear you wont have a fulfilling relationship
- social penetration theory
- the degree in depth and breadth of your relationships.
- relationship deterioration
- characterized by a weakness of the bonds between the friends and lovers.
- intrapersonal disatisfaction
- personal disatisfaction
- interpersonal deterioratin
- breakin it down.
- relationship dissolution
- bonds are broken, intrapersonal seperation at first then mutual.
- stages in interpersonal relationships
- contact stage, involvement stage, intimacy stage, deterioration stage, repai stage, dissolution stage.