Comm 105 final
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- J- individuals who interact verbally and non verbally, occupy certain roles w/ respect to one another, and cooperate to accomplish a goal
- What is the definition of a group.
- What is the optimal size for a small group?
- the lowest number of people needed to accomplish the task.
- name three of the five components of an effective group climate.
- Supportiveness, participation, trust among group members, openness and candor, high performance goals
- J- goals, structure, patterns of communication, norms, climate.
- what are the characteristics of a group?
- What are some advantages of solving problems in a small group?
- Pool resources, increase motivation, fewer errors, decisions are better received, and the task is rewarding
- whats missing in group development: forming storming ______ performing adjorning
- norming
- whats missing in group development: fomring storming norming performing _______
- adjorning
- what are some disadvantages in working in a small group?
- laziness, personal goals conflict, high-status members (dominance), deadlock via stuborness, riskier decisions taken, takes longer
- J- the group roles designed to help the group achieve its goals
- What are task roles?
- define maintenance roles
- the group roles designed to ensure the smooth running of a group
- what are the group roles called that impede the functioning of a group by preventing members from working together effectively
- self serving roles or dysfunctional roles.
- J- this occurs when a group member perceives a threat. what are some side effects
- Defensive behavior. change in voice tone, tightening of muscles, adrenaline rush
- J- the act of convincing an audience to adopt or change an attitude, belief, value, or take an action
- what is persusion
- know the difference between prepositions of fact, value, and policy.
- well?
- Define ethos
- a persuasion technique focusing on speaker credibility, ethics, ability, knowledge, and involvement
- Ad hominem, also known as:
- name calling
- J- introducing irrelevant arguments
- Red Herring
- Hasty Generalizations are?
- conclusions drawn from a small sample or just a few anecdotal example
- Education is like cake; a small amount tastes sweet, but eat too much and your teeth will rot out. Likewise, more than two years of education is bad for a student.
- faulty analogy
- what is a false dichotomy?
- artificially forcing an either or choice
- style of persuasion appealing to emotions
- pathos
- j- this organizational pattern begins with a description of the cause, followed by its effects
- Causal
- what is the organizational pattern known as problem and solution?
- the speaker identifies the conflict, than offers a potential course of action
- what is it called when ones speech is organized in a physical order, like you're describing something?
- spatial
- what are process suggestions?
- when you announce your subpoints in the main point so the audience knows what you'll discuss in that order
- j- narrative, startling statement, rhetorical question, quotation, joke
- what are examples of ways to grab the audience's attention.
- what is a transitional preview? what is its opposite? define that.
- when you say where you're going. transitional summary, when you say what you said, in summary
- j- when you tell the audience where they are in the message
- what is a signpost?
- define language
- an arbitrary system of symbols that is governed by rules and conveys power.
- j-linguistic determinism and linguistic relativism form this
- the sapir-wharf hypothesis
- j-this says that language determines thought
- what is linguistic determinism
- what is linguistic relativism
- people who live in different language communities perceive the world differently
- j- making the effort not to offend by selecting words that demonstrate our respect for and sensitivity to the needs and interests of others
- what is the use of politically correct language?
- what does it mean to bypass.
- when a word has two meanings which get confused during conversation
- j- both intentional and unintentional conveyance of meaning outside of the verbal content of a massege
- what is non-verbal communication?
- j- nv behaviors that take the place of words.
- substitution
- what is complementation?
- a nv behavior that reinforces a message
- j- a nv behavior that illustrates emotion
- what is affect display?
- what is negation?
- a nv behavior that cancels or contradicts a verbal message
- j- a nv behavior that attempts to regulate flow of conversation
- what is regulation?
- what is adaptation?
- a nv behavior used to cope with uncomfortable situations
- j- the relationship between body language and communication
- what is kinesics?
- j- vocal cues that accompany spoken language.
- what is Paralanguage
- j-the non verbal communication associated with touch
- what is Haptics