BADM 310 Ch. 15
Terms
undefined, object
copy deck
- group
- two or more people who interact with each other to accomplish certain goals or meet certain standards
- team
- a group whose members work intensely with one anotehr to achieve a specific common goal or objective
- synergy
- performance gains that result when individuals and departments coorindate their actions
- formal groups
- a group that managers establish to achieve organizational goals
- informal groups
- a group that managers or nonmanegerial employees form to help achieve their own goals or meet their own needs
- top management team
- a group composed of the CEO, the president, and the heads of the most important departments
- research and development teams
- a team whose members have the expertise and experience needed to develop new products
- command groups
- a group composed of subordinates who report to the same supervisor;
- task force
- a committee of managers or nonmanagerial employees from various departments or divisions who meet to solve a specific, mutual problem
- self-managed work teams
- a group of employees who supervise their own activities and monitor the quality of the goods and services they provide
- virtual teams
- a team whose members rarely never meet face-to-face but rather, interact by using various forms of information technology such as email, telephone and fax
- synchronous technologies
- lets virtual team members communicate and interact with one another in real time simultaneously
- asynchronous technology
- email, electronic bulletin boards, web sites
- friendship groups
- an informal group composed of employees who enjoy one another's company and socialize with one another
- interest groups
- an informal group composed of employees seeking to achieve a common goal realted to their members in an organization
- elements of group dynamics (5)
- group size, taks and roles, group leadership, group development, group norms and group cohesiveness
- division of labor
- splitting the work in to be performed into particular tasks and assigning tasks to individual workers
- task interdependence
- the degree to which work to be performed by one member of a group influences the work performed by other members
- pooled task interdependence
- the task interdependence that exists when group members make seperate and independent contributions to group performance
- sequential task interdependence
- the task interdependence that exists when group members must perform specific tasks in a predetermined order
- reciprocal task interdependence
- the task interdependence that exists when the work performed by each group member is fully dependent on the work performed by other group members
- group role
- a set of behaviors and taks that a member of a group is expected to perform because of his or her position in the group
- role making
- taking the initiative to modify an assigned role by assuming additional responsibilities
- 5 stages of group development
- forming, storming, norming, performing, adjourning
- forming
- when members try to get to know one another and reach a common understanding of what the group is trying to accomplish and how group members should behave
- storming
- group members experience conflict and disagreements because some members do not wish to submit to the demands of other group members
- norming
- close ties between group members develop
- performing
- the real work of the group gets accomplished
- adjourning
- applies only to groups that are disbanded
- group norms
- shared guidelines or rules for behavior that most group members follow
- group cohesiveness
- the degree to which members are attracted to or loyal to their group
- social loafing
- the tendency of individuals to put forth less effort when they work in groups than when they work alone